Problems Hearing on the Phone?

Do you feel dread every time the phone rings? Many of my clients tell me they struggle to hear well on the phone - with or without their hearing aids. It's no surprise. Over 50% of communication is body language!

Watching a person's face while talking makes a big difference for anyone with hearing loss. With free video messaging apps that use the internet, we now have something better than phone calls. We have face time with video calls.

Tell family and friends you're trading your phone calls for video calls. It's almost as good as talking in person and it's easy to do.


You will need a basic tablet, iPad or computer and a free video messaging app. Popular apps include:

  • FaceTime (by Apple for iPad, iPhone, and Macs)

  • Google Duo

  • Skype (by Microsoft)

  • WhatsApp (by FaceBook)


I recommend a tablet because it's portable, the screen size is big enough to share visual cues, and you can use it anywhere you have WiFi access to the internet.

Ask friends or family to help choose and set up the best messaging up to communicate with your friends and family. Then make a few practice video calls with the people you most want to communicate with. And have them call you!

Some of my clients get a tablet just for this! They tell me it's the best investment they've ever made. If the phone is no longer right for you, I hope you'll try face time.

Hear it all again!


Lori L Cunningham, MA, Aud (C), RAUD

This post has been republished in response to popular request.